Wil-Trans is committed to protecting your privacy. Please read the Wil-Trans Online Privacy Statement below for additional details about particular Wil-Trans services that you may use. This Wil-Trans Online Privacy Statement applies to data collected by Wil-Trans through its Web site, as well as its offline support services.

Use of Your Personal Information

Wil-Trans collects and uses your personal information to operate and improve its site and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our services and technologies; and displaying content that is customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements.

Security of Your Personal Information

Wil-Trans is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Use of Cookies

The Wil-Trans Web site uses "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

The Wil-Trans Web site uses cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites.

When you sign in to the site using your credentials, Wil-Trans stores your unique ID number and the time you signed in in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. The Wil-Trans Web site also uses cookies to improve the login experience. For example, your username may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your username to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can deselect the checkbox on the login page, and this cookie will not be used.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Wil-Trans Web site that depend on cookies.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Wil-Trans will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Wil-Trans is protecting your information.

Contacting Us

Wil-Trans welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us using the information below.

Wil-Trans, ATTN: Web Site Privacy, 101 S. Cartage Lane, Strafford, Missouri 65757 1-888-WIL-TRANS